envelope  info@ctstraining.com.au  phone  1300 246 287

  

 

 

Professional development can help you advance in your career and may come in the form of formal or informal learning, which may include activities such as attending professional development courses, conferences and seminars or networking.  Our professional development courses have been grouped into the following categories.


Business Skills

The skills that you require for your position will vary from business to business. However the skills learned are transferrable.  All positions require:

•  excellent verbal and written communication skills
•  exceptional time management skills
•  interpersonal skills to relate to co-workers
•  ability to effectively identify and resolve problems

Professional skills development is a continual process - choose from our range of public courses, or if you are organising professional development for your staff, talk to our business consultants to tailor a program to your needs.

  Business Writing

  Conducting Effective Meetings

  Dealing with Difficult Behaviour

  Essential Skills for EAs and PAs

  Customer Service

  Minute Takers Workshop

  Negotiating

  Writing Reports and Proposals

 

 

 

Management Skills

You have earned a promotion, however the transition to Supervisor or Manager is not always an easy step. There is much to learn and implement to be a successful manager.  Below is a list of courses to assist new supervisors and managers as well as development programs for existing managers.

  Agile Fundamentals

  Change Management

  Coaching Colleagues

  Conflict Resolution

  Emotional Intelligence (EQ)

  Leadership

  New Managers and Supervisors

  Project Management Fundamentals

  Team Building