Professional development can help you advance in your career and may come in the form of formal or informal learning, which may include activities such as attending professional development courses, conferences and seminars or networking. Our professional development courses have been grouped into the following categories.
Business Skills
The skills that you require for your position will vary from business to business. However the skills learned are transferrable. All positions require:
• excellent verbal and written communication skills
• exceptional time management skills
• interpersonal skills to relate to co-workers
• ability to effectively identify and resolve problems
Professional skills development is a continual process - choose from our range of public courses, or if you are organising professional development for your staff, talk to our business consultants to tailor a program to your needs.
Dealing with Difficult Behaviour
Personal development training fosters confidence and improves many of the skills used in every day activities. From communications to goal setting and time management, we can all become more effective in our work and relationships.
Our personal development training programs will help your employees and managers to become more effective and successful.
Management Skills
You have earned a promotion, however the transition to Supervisor or Manager is not always an easy step. There is much to learn and implement to be a successful manager. Below is a list of courses to assist new supervisors and managers as well as development programs for existing managers.
4.55 (1090 reviews)
$350
The ability to organise is a learned skills which needs to be practiced and perfected. This program will show you how to prevent information overload, manage written, oral, and electronic information; identify characteristics and myths related to time -related problems and reduce everyday stress and frustrations. Once you are able to manage your work priorities you can claim more time for yourself whilst enhancing your professional image.
Course Overview
Duration:
1/2 Day
Audience:
Managers, Supervisors and staff who need to need help to meet their organisation objectives.
Prerequisites:
There are no particular requirements for this course.
What you will learn
- Get organised, plan and prioritise
- Identify the causes of & remedies for procrastination.
- Handle visitors and office interruptions effectively.
- Break time-wasting habits.
- Bring order to a chaotic work life
Course Content
Setting SMART Goals
- Three Ps
- SMART Way
- Prioritising your Goals
- Evaluating your progress and Adapting
The Power of Routines
- Personal Routines
- Professional Routines
- Six ways to simplify your life
Scheduling Yourself
- Secret to Successful Time Management
- Developing a Tracking System
- Scheduling Appointments
- Managing Tasks
Keeping Yourself on Track
- One-minute rule
- Five-minute rule
- What to do when you feel you are sinking
Tackling New Tasks and Projects
- Using a Sliding Scale
- Checklists to get started
- Evaluating and Adapting
Project Management Techniques
- Creating a Schedule
- Using a RACI Chart
Managing your Workspace
- Desk space
- Filing / Using computer effectively
- Organising electronic files
- Scheduling Archive and Clean up
- Managing email
Tackling Procrastination
Delivery Options
Public Courses
Live online - learn by doing.
Our Live Online courses are conducted through a dedicated learning platform that enables us to provide instructor-led, hands-on training to develop real skills, in real time. Each participant logs into their own virtual environment setup specifically for the course. This is a fully interactive experience - just like in a classroom. No passive lectures. No videos to follow - real time hands-on practice with your instructor guiding you every step.
Instructor:
- provides real-time live hands-on instruction and demonstration,
- provides step-by-step practical activities for participants,
- can assist participants on their screen, if necessary,
- can share participant screens to enhance discussion.
Participants:
- receive hands-on instruction, step-by-step exercises and skill-builder activities,
- see the instructor screen while working on their own environment,
- can interact with the instructor and the group of participants,
- can ask questions at any time,
- join the course from any location with internet using a Course Invitation.
- no need for any software, just a computer with internet and a browser.
- no downloads on installs necessary on the participant computer.
Inclusions:
- E-Book Training Manual/activity booklet will be provided
- Certificate of Completion
- Post-course support to the level of the course
- Access to any training exercises used during the session
Session Times:
- Full Day Course: 9:00 am-4:30 pm
- Half Day Course: 9:00 am-12:30 pm or 1:30 pm-5:00 pm
Private Courses
Private sessions can be arranged through our Live Online platform for group training. Group training content and duration can also be tailored to your needs. To discuss your training requirements, contact our Course Scheduling team.
Classroom
Classroom sessions are delivered at a nominated location (Private courses only).
Requirements:
If training is being delivered on your site:
- A computer is required for each participant, configured with appropriate software (if necessary).
- If participants are using laptops, ensure power cords are provided for use during the session.
- The instructor will bring their own laptop - please provide power
- Screen/Projector for trainer to connect their laptop to. Please indicate the connection method - hdmi or wifi.
Inclusions:
- Training Manual/activity booklet
- Certificate of Completion
- Post-course support for queries relating to the course content.
Managing Work Priorities
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