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ITIL 4

 

This accredited ITIL 4 Foundation course is designed to introduce delegates to the management of IT-enabled services. Learn the language and key concepts of IT service management using the ITIL 4 guidance. Delegates will gain an understanding of the ITIL 4 service management framework and how it has evolved in response to technology changes and new ways of working including DevOps and Agile.

 Live Online:   2 days                                $1700

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This accredited ITIL® 4 Strategist- Direct, Plan and Improve (DPI) course is designed to provide IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

 Live Online:   3 days                                     $2100

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This accredited ITIL® 4 Specialist - Create, Delivery and Support (CDS) course is designed to provide IT practitioners with an understanding of service quality and improvement methods, enabling them to continue to deliver innovative yet reliable tech-enabled services to their customers in an increasingly competitive market.

 Live Online:   3 days                                     $2100

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