4.6 (1950 reviews)
Effective communication is the key to success in any business. Today's competitive business environment demands that your letters, memos, reports and other business correspondence be professional and effective.
This course presents information that you need to succeed whether you are sending an email, a formal report. Support material provides effective tools and guidelines for producing clear, concise and persuasive prose.
Course Overview
Duration:
1 Day
Audience:
Equally useful to executives and support staff, it shows how to:
- write clearly and succinctly and with impact
- rid writing of jargon
- organise material effectively
- avoid errors in spelling, grammar and usage
- enhance document presentation
Prerequisites:
There are no particular requirements for this course.
Course Content
Why write?
- Document mediums - letters, memos, emails, and general reports
- Reasons for writing
- Message and purpose
- Understanding the Message
- Good news and bad news
- Letters of complaint
- Responses to complaints
- Letters to inform or to persuade
Planning & Writing a First Draft
- Defining the purpose
- Identifying the audience
- Understanding the context
- Format
- Supporting evidence
- Constructing a framework
- Mapping
Principles of Communication
- Voice and tone
- Modern business language
- Structure
- Evidence
- Write to express, not to impress
Principles of Communication
- Understanding Time Wasters
- Effective meeting management
- Time Management techniques to practise
Effective Writing
- The four C's of writing
- Effective sentences and paragraphs
- Use of punctuation and grammar
- Singular or plural
- Making words agree
- Using modifiers
- Guidelines for effective writing
Voice
- Active and passive voice in writing
Sentences and Paragraphs
- Sentences
- Simple
- Compound
- Complex
- Using paragraphs
- Readability index
Layout and Design
- Sample layouts of various document mediums
- Writing business letters
- Writing to inform
- Writing to persuade
- Writing to deliver good news
- Writing to deliver bad news
- Letters of complaint
- Responding to a complaint
- Email etiquette
Guidelines to proofing
- General tips in proofing and editing
Delivery Options
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Classroom sessions are delivered at a nominated location (Private courses only). Inclusions: |
Full Day Sessions: Half Day Sessions: |
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Live online sessions are instructor-led in a virtual environment, providing hands-on instruction and practical activities for participants. Participants can see the instructor screen and interact with the instructor and other participants. Instructor can assist participants on their screen if necessary. Participants can join a session from any location using the Course Invitation. There is no need for software just a computer with an internet connection and a browser. Public sessions are conducted through Live Online. Inclusions: |
Full Day Sessions: Half Day Sessions Times:
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Available Business Writing courses
| Event | Event Date | Location | Individual Price | Register |
|---|---|---|---|---|
| Business Writing Essentials | 26-02-2025 | Live Online | $660.00 | |
| Business Writing Essentials | 26-03-2025 | Live Online | $660.00 | |
| Business Writing Essentials | 28-04-2025 | Live Online | $660.00 | |
| Business Writing Essentials | 27-05-2025 | Live Online | $660.00 | |
| Business Writing Essentials | 23-06-2025 | Live Online | $660.00 |
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