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This course will give participants knowledge of Microsoft Outlook's more advanced features as well as tips, tricks, rules & principles to follow to manage Microsoft Outlook’s mailboxes, calendars & contacts more efficiently.
This course covers tasks within Outlook to improve user’s time management, defining of tasks more accurately and process incoming information more efficiently to enhance office productivity.
Courses are conducted on Outlook 365, Outlook 2019, Outlook 2016 and Outlook 2013. Outlook 2010 is also available upon request. Just choose the version when booking.
Course Overview
Audience:
This course is designed for people who are current users of Outlook who wish to improve their use of Outlook. It is recommended for Personal Assistants who need to manage the data of other Outlook users.
Prerequisites:
Participants should be competent users of Outlook and should already be able to:
- Send and read mail messages
- Use the calendar to set appointments and meetings
- Add contact information, tasks, journal entries and notes
Course Content
Advanced Tasks
- Create recurring appointments
- Set calendar options
- Add holidays to your calendar
- Create recurring tasks
- Assign tasks to others
- Send a status report
- Mark a task as private
- Change task options
- Show additional contact fields
- Mark a contact as private
- Send a contact as a business card
- Set e-mail options
- Set mail editor options
- Customise the Navigation Pane
- Customise the Reading Pane
- Customise the To-Do Bar
Managing Information with Categories
- Set up categories
- Assign a category to an item
- Use Quick Click
- Upgrade categories
- Create category search folders
- Use categories in a view
Managing Messages with Rules
- Creating a rule
- Editing a rule
- Turning rules on and off
- Automatically forward email to another account
- Creating a backup of your rules
- Importing or exporting rules
- Using Out of Office
Linking Data in Outlook
- Link an Outlook item to another item
- Link files to an Outlook item
- Link a business card to an Outlook item
- Use the journal to link items
Finding Information
- Using the Organize pane
- Install Instant Search
- Use the Instant Search menu
- Perform an Instant Search
- Use the Query Builder
- Create Search Folders
- Customise Search Folders
- Use Search Folders
- Use Favourite Folders
- Use shortcut groups
- Use Advanced Find
- Find contacts
Managing Junk Mail
- Configure junk e-mail options
- Use the Junk E-Mail Filter and the Phishing Filter
- Apply blocked and safe senders lists
Sharing Information
- Sharing your Calendar
- Viewing another user's Calendar
- Sending a Calendar via email
Saving Time with Templates
- Creating an email template
- Using an email template
Delivery Options
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Classroom sessions are delivered at a nominated location (Private courses only). Inclusions: |
Full Day Sessions: Half Day Sessions: |
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Live online sessions are instructor-led in a virtual environment, providing hands-on instruction and practical activities for participants. Participants can see the instructor screen and interact with the instructor and other participants. Instructor can assist participants on their screen if necessary. Participants can join a session from any location using the Course Invitation. There is no need for software just a computer with an internet connection and a browser. Public sessions are conducted through Live Online. Inclusions: |
Full Day Sessions: Half Day Sessions Times:
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Available Outlook Advanced courses
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