The professional skills that you require for your position will vary from business to business. However the skills learned are transferrable. All positions require:
• excellent verbal and written communication skills• exceptional time management skills• interpersonal skills to relate to co-workers• ability to effectively identify and resolve problems
Professional skills development is a continual process - choose from our range of public courses, or if you are organising professional development for your staff, talk to our business consultants to tailor a program to your needs.
Business WritingCustomer ServiceDealing with Difficult BehaviourEffective MeetingsManaging Work PrioritiesMinute TakingNegotiation SkillsPresentation SkillsReport WritingSkills for EAs and PAs