Professional Development


Personal development training can foster confidence and improve many of the skills used in every day activities. From communications to goal setting and time management, we can all become more effective in our work and relationships.

Our personal development training programs will help your employees and managers to become more effective and successful.

Assertiveness and Self Confidence
Communication Skills
Interpersonal Skills
Speed Reading
Stress Management
Time Management

The professional skills that you require for your position will vary from business to business. However the skills learned are transferrable.  All positions require:

•  excellent verbal and written communication skills
•  exceptional time management skills
•  interpersonal skills to relate to co-workers
•  ability to effectively identify and resolve problems

Professional skills development is a continual process - choose from our range of public courses, or if you are organising professional development for your staff, talk to our business consultants to tailor a program to your needs.

Business Writing
Customer Service
Dealing with Difficult Behaviour
Effective Meetings
Managing Work Priorities
Minute Taking
Negotiation Skills
Presentation Skills
Report Writing
Skills for EAs and PAs

You have earned a promotion, however the transition to Supervisor or Manager is not always an easy step. There is much to learn and implement.  To be successful, you must:

•  Learn to take charge of your new supervisor position
•  Find out how to achieve results - fast !
•  Build an image of confidence and competence
•  Discover ways to engage and develop your employees

Write and present effective business reports

CTS Training has a range of courses to assist new supervisors and managers as well as development programs for existing managers.

•  Coaching and team building
•  Conducting Performance Reviews
•  From Manager to Leader
•  Delegating Effectively

See our list of course outlines or discuss your requirements with one of our business consultants.