Microsoft Outlook Introduction

Course Details


This course introduces the basic skills necessary for working with Outlook 2010. Students will use Outlook messaging to send, receive and manage messages, schedule appointments with the Calendar, and track and manage tasks.

Duration:

1 Day

Audience:

The course has been designed for new users of Microsoft Outlook.

Prerequisites:

Participants must have basic keyboard and mouse skills and be familiar with the Windows operating system.

Office 2013


Getting Started

  • Outlook interface
  • Navigating Outlook
  • Navigation Pane
  • Using the Folder List
  • People Pane
  • Getting Help

Outlook Messaging

  • Creating and Sending messages
  • Address Book
  • Changing mail folder views
  • Opening, Sending and Receiving messages
  • Viewing sent messages
  • Replying to a message
  • Forwarding a message
  • Printing a message

Managing Messages

  • Saving a draft a message
  • Flagging a message for follow up
  • Navigating through messages
  • Changing the read status
  • Sorting mail messages
  • Deleting a message
  • Moving to a different folder
  • Emptying Deleted Items folder
  • Archiving a folder

E-mail Message Options

  • Setting Read & Delivery Receipts
  • Message Expiry
  • Delayed Delivery
  • E-mail options

Creating an AutoSignature

  • Creating an AutoSignature
  • Selecting a default AutoSignature
  • Inserting an AutoSignature

File Attachments & Links

  • Inserting a file into a message
  • Saving a file attachment
  • Opening a file attachment
  • Hyperlinks in a message
  • Create / use Office documents

Message Options

  • Message tracking options
  • Viewing message delivery status
  • Recalling a message
  • Using voting buttons

Calendar

  • Using the Calendar
  • Appointments / meetings
  • Responding to a meeting
  • Checking meeting responses
  • Adding a task
  • Editing Calendar items
  • Recurring Calendar items
  • Changing the Calendar view
  • Using the Date Navigator
  • Moving Calendar items
  • Printing Calendar information
  • Saving a calendar as a Web page
  • Deleting Calendar items
  • Multi-day events

Responding to Reminders

  • Viewing follow up details
  • Marking a follow up as complete
  • Clearing Flags

Contacts

  • Adding a contact
  • Adding a Contract from an email
  • Adding same company contacts
  • Changing the Contacts view
  • Editing a contact
  • Adding a Photo
  • Flagging a contact for follow-up
  • Sending a message to a contact
  • Organising Contacts meetings
  • Exploring a contact's Web page
  • Assigning a task to a contact
  • Printing Contacts information
  • Deleting a contact
  • Sending an email to a Contact Group

Journal & Notes

  • Adding a journal entry
  • Viewing journal entries
  • Changing the Journal view
  • Opening, Printing & deleting journal entries
  • Using Notes
  • Creating a note
  • Open, Print & Delete notes

Tasks Folder

  • Add a Task
  • Setting Task Reminders
  • Tasks and To-Dos
  • Editing a Task
  • Managing Tasks
  • Marking a Task Completed
  • Deleting a Task

Office 2010


Getting Started

  • Outlook interface, Outlook Bar
  • Outlook Today page
  • Using the Folder List
  • Getting Help
Outlook Messaging
  • Sending a message
  • Address Book
  • Changing mail folder views
  • Opening, Sending and Receiving messages
  • Viewing sent messages
  • Replying to a message
  • Forwarding a message
  • Printing a message

Managing Messages

  • Saving a draft a message
  • Flagging a message for follow up
  • Navigating through messages
  • Changing the read status
  • Sorting mail messages
  • Deleting a message
  • Moving to a different folder
  • Emptying Deleted Items folder
  • Archiving a folder

Creating an AutoSignature

  • Creating an AutoSignature
  • Selecting a default AutoSignature
  • Inserting an AutoSignature

File Attachments & Links

  • Inserting a file into a message
  • Saving a file attachment
  • Opening a file attachment
  • Hyperlinks in a message
  • Create / use Office documents

Message Options

  • Message tracking options
  • Viewing message delivery status
  • Recalling a message
  • Using voting buttons

Calendar

  • Using the Calendar
  • Appointments / meetings
  • Responding to a meeting
  • Checking meeting responses
  • Adding a task
  • Editing Calendar items
  • Recurring Calendar items
  • Changing the Calendar view
  • Moving Calendar items
  • Printing Calendar information
  • Saving a calendar as a Web page
  • Deleting Calendar items

Contacts

  • Opening the Contacts folder
  • Adding a contact
  • Adding same company contacts
  • Changing the Contacts view
  • Editing a contact
  • Flagging a contact for follow-up
  • Sending a message to a contact
  • Organising Contacts meetings
  • Exploring a contact's Web page
  • Assigning a task to a contact
  • Printing Contacts information
  • Deleting a contact

Journal & Notes

  • Adding a journal entry
  • Viewing journal entries
  • Changing the Journal view
  • Opening, Printing & deleting journal entries
  • Using Notes
  • Opening the Notes folder
  • Creating a note
  • Open, Print & Delete notes

Organising Outlook Items

  • Outlook item categories
  • Modify the master category list
  • Create/Delete folders
  • Using Find
  • Using the Ways to Organise pane
  • Using AutoCreate
  • Insert an Outlook item into a message

Office 2007


Getting Started

  • Outlook interface, Outlook Bar
  • Outlook Today page
  • Using the Folder List
  • Getting Help
Outlook Messaging
  • Sending a message
  • Address Book
  • Changing mail folder views
  • Opening, Sending and Receiving messages
  • Viewing sent messages
  • Replying to a message
  • Forwarding a message
  • Printing a message

Managing Messages

  • Saving a draft a message
  • Flagging a message for follow up
  • Navigating through messages
  • Changing the read status
  • Sorting mail messages
  • Deleting a message
  • Moving to a different folder
  • Emptying Deleted Items folder
  • Archiving a folder

Creating an AutoSignature

  • Creating an AutoSignature
  • Selecting a default AutoSignature
  • Inserting an AutoSignature

File Attachments & Links

  • Inserting a file into a message
  • Saving a file attachment
  • Opening a file attachment
  • Hyperlinks in a message
  • Create / use Office documents

Message Options

  • Message tracking options
  • Viewing message delivery status
  • Recalling a message
  • Using voting buttons

Calendar

  • Using the Calendar
  • Appointments / meetings
  • Responding to a meeting
  • Checking meeting responses
  • Adding a task
  • Editing Calendar items
  • Recurring Calendar items
  • Changing the Calendar view
  • Moving Calendar items
  • Printing Calendar information
  • Saving a calendar as a Web page
  • Deleting Calendar items

Contacts

  • Opening the Contacts folder
  • Adding a contact
  • Adding same company contacts
  • Changing the Contacts view
  • Editing a contact
  • Flagging a contact for follow-up
  • Sending a message to a contact
  • Organising Contacts meetings
  • Exploring a contact's Web page
  • Assigning a task to a contact
  • Printing Contacts information
  • Deleting a contact

Journal & Notes

  • Adding a journal entry
  • Viewing journal entries
  • Changing the Journal view
  • Opening, Printing & deleting journal entries
  • Using Notes
  • Opening the Notes folder
  • Creating a note
  • Open, Print & Delete notes

Organising Outlook Items

  • Outlook item categories
  • Modify the master category list
  • Create/Delete folders
  • Using Find
  • Using the Ways to Organise pane
  • Using AutoCreate
  • Insert an Outlook item into a message

Event Properties

Event Date 09-04-2018
Event End Date 09-04-2018
Individual Price $429.00
Course Code OLINT
Location
Corporate Training Solutions Australia
Level 19, Waterfront Place, 1 Eagle St Brisbane, QLD 4000 Australia
Corporate Training Solutions Australia

Group Rate

#Registrants Rate/Person($)
3 407.55
4 386.10
$429.00 10

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